Provides patient care services, companion care (homemaker) services and other designated health related services to medically fragile clients and their families, according to a written plan of care. A patient care assistant’s work environment may involve exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of personal protective equipment. Employee may be required to adapt to various home conditions including, but not limited to, temperatures in excess of eighty (80) degrees and below fifty-five (55) degrees, humidity, working around client’s family or pets, cigarette smoke, dust or infectious diseases.

QUALIFICATIONS:

Education: High school diploma or equivalent, some college or post-high school education preferred

Credentials: None

Experience: Six (6) months paid experience as agency homemaker, health aide, maid or household worker or at least one year experience, paid or unpaid, in caring for children, sick or aged individuals; or successful completion of a formal course in basic nursing are or nurse aide training within the last 12 months.

Core Competencies: Ability to demonstrate skills and knowledge in maintaining a safe home environment. Ability to read, write, and follow directions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the patient and demonstrates positive communication skills in interacting with other members of the team.

Other: Eighteen (18) years of age or older per state guidelines. Reliable transportation and working telephone as required by nature of the position. Must provide proof of auto insurance.

FUNCTIONS & RESPONSIBILILITIES:

1. Provides personal care services and assists in activities of daily living (ADL) including, but not limited to personal hygiene, eating dressing and ambulation.

2. Performs various household duties essential to health care at home including, but not limited to, disposal of infectious waste, pest control, cleaning soiled linen, simple meal preparation and housekeeping.

3. Performs necessary errands and/or shops for essential items.

4. Provides companionship for the client while primary caretaker is unavailable.

5. Documents visits, assessments, and/or any significant changes in client’s condition and timely submits documentation to the appropriate personnel.

6. Follows established departmental policies, procedures, and objectives.

7. Practices safety, environmental, and/or infection control measures.

8. Performs miscellaneous job-related duties as assigned by Supervisor.

9. Responsible for reporting any patient concerns/injuries to direct supervisor as appropriate.

10. Ability to read, write, and follow directions and perform duties assigned with minimum supervision.

11. Ability to deal effectively and courteously with clients, families and co-workers.

12. Ability to exhibit an empathetic attitude toward the sick and elderly.

13. Ability to work one weekend per month

14. Complies with hospice policies and procedures, laws, regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

TEAM: Triage Manager, Triage team, and other LVN Runners

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Visits patients with changes in conditions in any entity of our organization.

3. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

4. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

5. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

6. Accurately describes patient problems in relations to diagnosis.

7. Provides those services requiring nursing skills in accordance with the plan of care.

8. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

9. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

10. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

11. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

12. Performs complete bedside nursing when required.

13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

14. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

15. Administers personal, hygienic, and therapeutic measures for patients.

16. Assists the physician and/or registered nurse in performing specialized procedures.

17. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

18. Maintains accurate and complete records of observations, treatments, and care of patient.

19. Participates in medical record audit as assigned.

20. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

21. Maintains continuing education through academic studies, seminars, and workshops.

22. Attends and participates in in-services, staff meetings and case conferences.

23. Participates in Agency Quality Improvement Program.

24. Completes all documentation in an accurate and legible manner.

25. Complies with policies and procedures, laws and regulations and standards of practice.

26. All other duties deemed necessary and appropriate.

PHYSICAL REQUIREMENTS:

1. Evidence of good physical and mental health.

2. Able to lift 40 lbs. from floor to waist and waist to shoulder.

3. Able to lift 25 lbs. from shoulder to overhead.

4. Able to perform patient transfers, utilizing appropriate techniques including assistance.

5. Average vision/hearing

6. Frequent bending and reaching

7. Repetitive standing, walking and use of hands.

9. Able to drive a car a minimum of 4 hours.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

TEAM: Triage Manager, Triage team, and other LVN Runners

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Visits patients with changes in conditions in any entity of our organization.

3. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

4. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

5. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

6. Accurately describes patient problems in relations to diagnosis.

7. Provides those services requiring nursing skills in accordance with the plan of care.

8. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

9. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

10. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

11. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

12. Performs complete bedside nursing when required.

13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

14. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

15. Administers personal, hygienic, and therapeutic measures for patients.

16. Assists the physician and/or registered nurse in performing specialized procedures.

17. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

18. Maintains accurate and complete records of observations, treatments, and care of patient.

19. Participates in medical record audit as assigned.

20. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

21. Maintains continuing education through academic studies, seminars, and workshops.

22. Attends and participates in in-services, staff meetings and case conferences.

23. Participates in Agency Quality Improvement Program.

24. Completes all documentation in an accurate and legible manner.

25. Complies with policies and procedures, laws and regulations and standards of practice.

26. All other duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: A high school graduate, GED, or equivalent.

Credentials: Current CNA certification within the State or

Active Nurse aide registry status.

Current Basic Life Support license (BLS).

Experience: 1+ years of experience in skilled nurse facility, home care, or similar

is desired.

Core Competencies: Ability to read, write and follow directions. Ability to work with

dying patients and their families.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES

1. Reports changes in the patient’s conditions and needs to the RN Case Manager or Director

of Patient Care Services.

2. Observes and reports signs and symptoms of discomfort including presence of pain.

3. Provides or assists patient in bathing, care of mouth, skin, and hair.

4. Assists patients in and out of bed and assisting with ambulation.

5. Turns patients in bed and positions for comfort.

6. Assists with prescribed exercises which patients and home health aides have been taught by

appropriate health personnel.

7. Assists patients with feeding.

8. Assists patients to bathroom or in using bedpan or urinal.

9. Changes bed linen.

10. Observes for safety hazards in the patient’s and organization’s environments and takes

appropriate steps to reduce or eliminate them.

11. Attends and participates in in-services, staff meetings.

12. Completes all documentation in an accurate and legible manner.

13. Complies with policies and procedures, laws and regulations and standards of practice.

PHYSICAL REQUIREMENTS:

1. Evidence of good physical and mental health.

2. Able to lift 40 lbs. from floor to waist and waist to shoulder.

3. Able to lift 25 lbs. from shoulder to overhead.

4. Able to perform patient transfers, utilizing appropriate techniques including assistance.

5. Average vision/hearing

6. Frequent bending and reaching

7. Repetitive standing, walking and use of hands.

9. Able to drive a car a minimum of 4 hours.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Rehabilitation

SUPERVISES: Physical Therapy Assistants

QUALIFICATIONS:

Credentials: Valid license as a Physical Therapist by the Physical Therapy Examining Committee of the State Board of Medical Quality Assurance

Or Valid compact

Current Basic Life Support license (BLS).

Education: Graduated after successful completion of a physical therapist education program approved by one of the following: The Commission on Accreditation in Physical Therapy Education (CAPTE), Successor organizations of CAPTE, An education program outside the United States determined to be substantially equivalent to physical therapist entry level education in the United States by a credentials evaluation organization approved by the American Physical Therapy Association or an organization identified in 8CFR 212.15(e) as it relates to physical therapists, Passed an examination for physical therapists approved by the State in which physical therapy services are provided. Eff 10/01/2010

Experience: 1+ years’ experience is desired.

Core Competencies: Comprehensive knowledge of the rehabilitative services in physical and bodily competencies. Demonstrates ability to plan, organize and make effective decisions. Possesses ability to think critically and problem solve. Excellent verbal and written communication and interpersonal skills. Demonstrates positive communication skills in interacting with all members of the team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Provides treatment as ordered by the attending physician or podiatrist.

2. Assists the physician in evaluating the level of function.

3. Assists in developing and updating the plan of care.

4. Supervises and directs Physical Therapy Assistants as required.

5. Observes, records, and reports information on the patient’s condition to the attending physician and in the patient’s medical record.

6. Advises, consults, and when appropriate, instructs the family and other agency personnel, in patient’s therapy program.

7. Teaches and supervises other health personnel when appropriate.

8. Evaluates the home environment and makes appropriate recommendations for activities of daily living.

9. Participates in in-services, team conferences and utilization review as needed.

10. Maintains on-going communication with the agency beginning with start of care and continuing as patient’s condition changes, and when the treatment plan is changed.

11. Submits supplemental orders to be sent to physician after the initial evaluation and whenever the plan of care is changed.

12. Participates in the Quality Assurance and Performance Improvement Plan and activities as scheduled.

13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

14. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

TEAM: Triage Manager, Triage team, and other LVN Runners

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Visits patients with changes in conditions in any entity of our organization.

3. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

4. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

5. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

6. Accurately describes patient problems in relations to diagnosis.

7. Provides those services requiring nursing skills in accordance with the plan of care.

8. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

9. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

10. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

11. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

12. Performs complete bedside nursing when required.

13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

14. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

15. Administers personal, hygienic, and therapeutic measures for patients.

16. Assists the physician and/or registered nurse in performing specialized procedures.

17. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

18. Maintains accurate and complete records of observations, treatments, and care of patient.

19. Participates in medical record audit as assigned.

20. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

21. Maintains continuing education through academic studies, seminars, and workshops.

22. Attends and participates in in-services, staff meetings and case conferences.

23. Participates in Agency Quality Improvement Program.

24. Completes all documentation in an accurate and legible manner.

25. Complies with policies and procedures, laws and regulations and standards of practice.

26. All other duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelor’s degree in theology, religion, pastoral care, pastoral counseling, spirituality, divinity, missiology, and chaplaincy from a recognized institution of education with three (3) years of pastoral care experience within the last five (5) years; OR Completing Bachelor’s degree with five (5) years of pastoral care experience within the last ten (10) years.

Master’s or higher education is preferred.

Credentials: Training in chaplaincy with a minimum of two Clinical Pastoral Education (CPE) units or completing within 2 years from date of approval.

Current Basic Life Support license (BLS)

Endorsement: Endorsement from a denomination, faith, and religious institution is required.

Core Competencies Ability to be open, flexible, and ecumenical. Ability to provide spiritual sensitivity to patients and families of all faiths and religious affiliations. Knowledge of beliefs and practices of cultures related to death and dying. Excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license, and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager or Director of Patient Care Services.

2. Performs spiritual assessments to identify patient/family needs, concerns, or opportunities for spiritual growth.

3. Provides direct spiritual support to patients/families, including meditation, prayer, counseling, sacred rituals, and practices.

4. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

5. Develops and maintains a resource group of spiritual care counselor to whom specific aspects of spiritual care may be delegated.

6. Develops and maintains collegial relationship with clergy of all faiths and contacts appropriate representatives of patients/families as indicated.

7. Assists patient/family with arrangements and/or conducts funeral or memorial services as indicated.

8. Serves as a core member of the IDT and participates by exploring and assessing the potential spiritual needs of patients/families and reporting on services as indicated.

9. Works with staff, clergy, and community groups to enhance their sensitivity to the spiritual concerns of patients/families experiencing terminal illness and active listening, supportive presence.

10. Assists with bereavement follow-up services in collaboration with Bereavement Coordinator.

11. Participates for on-call availability of spiritual care services.

12. Maintains continuing education through academic studies, seminars, and workshops.

13. Participates in appropriate professional organizations.

14. Attends and participates in in-services, staff meetings and case conferences.

15. Completes all documentation in an accurate and legible manner.

16. Complies with hospice policies and procedures, laws and regulations and standards of practice.

17. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Medical Director

SUPERVISES: None

QUALIFICATIONS:

Education: Graduated from an accredited School of Nursing Program. Graduated from an MSN, Nurse Practitioner Program approved by the Board of Registered Nursing with specialty as a Family Nurse Practitioner or Adult Nurse Practitioner, Acute Care Nurse Practitioner, or Geriatric Nurse Practitioner.

Credentials: Must have an unrestricted Registered Nurse license, a current unrestricted Nurse Practitioner license issued by the State, an active, unencumbered Drug Enforcement Agency (DEA) Certificate, and current Board Certification (AANP or ANCC). Palliative Care Certification preferred.

Current Basic Life Support license (BLS).

Experience: Minimum of year (1) year experience in Hospice, home health, palliative, or similar is preferred.

Core Competencies: Possess critical thinking skills, in-depth knowledge of clinical disease entities common to Hospice, Home Health, transitional care management and palliative care including the pathophysiology, disease progression, pharmacological and non-pharmacological treatment modalities for palliative care, in-depth knowledge of the philosophy, the Medicare benefit, and Conditions of Participation.

Skills: Excellent observation, verbal and written communication skill, problem solving skills, mathematical skills; nursing skills per competency checklist.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Developing and assuring, in collaboration with the staff, implementation of policies for the medical care of patients.

2. Providing counsel regarding medical issues within the team and relationships with the medical community.

3. Advising and reporting activities and developments that relate to the medical care, of patients.

4. Promoting the program, including developing and maintaining effective and positive relationships with health care professionals within the community.

5. Participating in the continuing education of the Interdisciplinary Team Conferences to review patient care planning.

6. Communicating with Nurse Practitioner’s or other health practitioners providing services for patients at appropriate intervals, serving as a resource person in medical management.

7. Participating in routine record review of patients.

8. Providing orientation/educational information to such team.

9. Presenting in-service programs and makes educational presentations to staff and volunteers, nursing home staff, hospital staff, medical students, nurses and resident physician’s assistants to promote understanding of program concepts, medical techniques, problem management and promotion of good working relationships.

10. Remaining current in the techniques of palliative medicine, through continuing medical education, medical journals, clinical research, and peer contact.

11. Participating in utilization review and quality assurance activities, including chart review and audits, and resolving physician’s assistant conflicts.

12. Selecting and supervising associate practitioners as approved by the corporate office.

13. Acting in accordance with company policies and procedures.

14. Participating as a member of the interdisciplinary group that establishes and/or updates the individual's plan of care, when serving as the attending physician; if Nurse Practitioner may not serve as or replace the medical director or physician designee.

15. Any other tasks and duties deemed necessary and appropriate.

REPORTS TO: Billing Manager

SUPERVISES: None

QUALIFICATIONS:

Credentials: CCS (Certified Coding Specialist) license is preferred.

Experience: At least one year of health care experience.

Core Competencies: Knowledge of state and federal regulations for clinical aspects of Home Health. Abilities in data entry. Possesses excellent verbal, written, and computer skills.

FUNCTIONS & RESPONSIBLITIES:

1. Analyzes and obtains information from a patient’s chart

2. Responsible for abstracting appropriate ICD-9 diagnosis codes necessary for claims filing

3. Clarifies with clinicians for corrections and completion of charts

4. Audits visit frequency

5. Responsible for the accuracy and auditing of OASIS and 485

6. Responsible for a smooth, timely, professional, and appropriate flow and sharing of information between staff

7. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Medical Director

SUPERVISES: None

QUALIFICATIONS:

Education: Graduated from an accredited School of Nursing Program. Graduated from an MSN, Nurse Practitioner Program approved by the Board of Registered Nursing with specialty as a Family Nurse Practitioner or Adult Nurse Practitioner, Acute Care Nurse Practitioner, or Geriatric Nurse Practitioner.

Credentials: Must have an unrestricted Registered Nurse license, a current unrestricted Nurse Practitioner license issued by the State, an active, unencumbered Drug Enforcement Agency (DEA) Certificate, and current Board Certification (AANP or ANCC). Palliative Care Certification preferred.

Current Basic Life Support license (BLS).

Experience: Minimum of year (1) year experience in Hospice, home health, palliative, or similar is preferred.

Core Competencies: Possess critical thinking skills, in-depth knowledge of clinical disease entities common to Hospice, Home Health, transitional care management and palliative care including the pathophysiology, disease progression, pharmacological and non-pharmacological treatment modalities for palliative care, in-depth knowledge of the philosophy, the Medicare benefit, and Conditions of Participation.

Skills: Excellent observation, verbal and written communication skill, problem solving skills, mathematical skills; nursing skills per competency checklist.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Developing and assuring, in collaboration with the staff, implementation of policies for the medical care of patients.

2. Providing counsel regarding medical issues within the team and relationships with the medical community.

3. Advising and reporting activities and developments that relate to the medical care, of patients.

4. Promoting the program, including developing and maintaining effective and positive relationships with health care professionals within the community.

5. Participating in the continuing education of the Interdisciplinary Team Conferences to review patient care planning.

6. Communicating with Nurse Practitioner’s or other health practitioners providing services for patients at appropriate intervals, serving as a resource person in medical management.

7. Participating in routine record review of patients.

8. Providing orientation/educational information to such team.

9. Presenting in-service programs and makes educational presentations to staff and volunteers, nursing home staff, hospital staff, medical students, nurses and resident physician’s assistants to promote understanding of program concepts, medical techniques, problem management and promotion of good working relationships.

10. Remaining current in the techniques of palliative medicine, through continuing medical education, medical journals, clinical research, and peer contact.

11. Participating in utilization review and quality assurance activities, including chart review and audits, and resolving physician’s assistant conflicts.

12. Selecting and supervising associate practitioners as approved by the corporate office.

13. Acting in accordance with company policies and procedures.

14. Participating as a member of the interdisciplinary group that establishes and/or updates the individual's plan of care, when serving as the attending physician; if Nurse Practitioner may not serve as or replace the medical director or physician designee.

15. Any other tasks and duties deemed necessary and appropriate.

REPORTS TO: Medical Director

SUPERVISES: None

QUALIFICATIONS:

Education: Graduated from an accredited School of Nursing Program. Graduated from an MSN, Nurse Practitioner Program approved by the Board of Registered Nursing with specialty as a Family Nurse Practitioner or Adult Nurse Practitioner, Acute Care Nurse Practitioner, or Geriatric Nurse Practitioner.

Credentials: Must have an unrestricted Registered Nurse license, a current unrestricted Nurse Practitioner license issued by the State, an active, unencumbered Drug Enforcement Agency (DEA) Certificate, and current Board Certification (AANP or ANCC). Palliative Care Certification preferred.

Current Basic Life Support license (BLS).

Experience: Minimum of year (1) year experience in Hospice, home health, palliative, or similar is preferred.

Core Competencies: Possess critical thinking skills, in-depth knowledge of clinical disease entities common to Hospice, Home Health, transitional care management and palliative care including the pathophysiology, disease progression, pharmacological and non-pharmacological treatment modalities for palliative care, in-depth knowledge of the philosophy, the Medicare benefit, and Conditions of Participation.

Skills: Excellent observation, verbal and written communication skill, problem solving skills, mathematical skills; nursing skills per competency checklist.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Developing and assuring, in collaboration with the staff, implementation of policies for the medical care of patients.

2. Providing counsel regarding medical issues within the team and relationships with the medical community.

3. Advising and reporting activities and developments that relate to the medical care, of patients.

4. Promoting the program, including developing and maintaining effective and positive relationships with health care professionals within the community.

5. Participating in the continuing education of the Interdisciplinary Team Conferences to review patient care planning.

6. Communicating with Nurse Practitioner’s or other health practitioners providing services for patients at appropriate intervals, serving as a resource person in medical management.

7. Participating in routine record review of patients.

8. Providing orientation/educational information to such team.

9. Presenting in-service programs and makes educational presentations to staff and volunteers, nursing home staff, hospital staff, medical students, nurses and resident physician’s assistants to promote understanding of program concepts, medical techniques, problem management and promotion of good working relationships.

10. Remaining current in the techniques of palliative medicine, through continuing medical education, medical journals, clinical research, and peer contact.

11. Participating in utilization review and quality assurance activities, including chart review and audits, and resolving physician’s assistant conflicts.

12. Selecting and supervising associate practitioners as approved by the corporate office.

13. Acting in accordance with company policies and procedures.

14. Participating as a member of the interdisciplinary group that establishes and/or updates the individual's plan of care, when serving as the attending physician; if Nurse Practitioner may not serve as or replace the medical director or physician designee.

15. Any other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Medical Director

SUPERVISES: None

QUALIFICATIONS:

Education: Graduated from an accredited School of Nursing Program. Graduated from an MSN, Nurse Practitioner Program approved by the Board of Registered Nursing with specialty as a Family Nurse Practitioner or Adult Nurse Practitioner, Acute Care Nurse Practitioner, or Geriatric Nurse Practitioner.

Credentials: Must have an unrestricted Registered Nurse license, a current unrestricted Nurse Practitioner license issued by the State, an active, unencumbered Drug Enforcement Agency (DEA) Certificate, and current Board Certification (AANP or ANCC). Palliative Care Certification preferred.

Current Basic Life Support license (BLS).

Experience: Minimum of year (1) year experience in Hospice, home health, palliative, or similar is preferred.

Core Competencies: Possess critical thinking skills, in-depth knowledge of clinical disease entities common to Hospice, Home Health, transitional care management and palliative care including the pathophysiology, disease progression, pharmacological and non-pharmacological treatment modalities for palliative care, in-depth knowledge of the philosophy, the Medicare benefit, and Conditions of Participation.

Skills: Excellent observation, verbal and written communication skill, problem solving skills, mathematical skills; nursing skills per competency checklist.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Developing and assuring, in collaboration with the staff, implementation of policies for the medical care of patients.

2. Providing counsel regarding medical issues within the team and relationships with the medical community.

3. Advising and reporting activities and developments that relate to the medical care, of patients.

4. Promoting the program, including developing and maintaining effective and positive relationships with health care professionals within the community.

5. Participating in the continuing education of the Interdisciplinary Team Conferences to review patient care planning.

6. Communicating with Nurse Practitioner’s or other health practitioners providing services for patients at appropriate intervals, serving as a resource person in medical management.

7. Participating in routine record review of patients.

8. Providing orientation/educational information to such team.

9. Presenting in-service programs and makes educational presentations to staff and volunteers, nursing home staff, hospital staff, medical students, nurses and resident physician’s assistants to promote understanding of program concepts, medical techniques, problem management and promotion of good working relationships.

10. Remaining current in the techniques of palliative medicine, through continuing medical education, medical journals, clinical research, and peer contact.

11. Participating in utilization review and quality assurance activities, including chart review and audits, and resolving physician’s assistant conflicts.

12. Selecting and supervising associate practitioners as approved by the corporate office.

13. Acting in accordance with company policies and procedures.

14. Participating as a member of the interdisciplinary group that establishes and/or updates the individual's plan of care, when serving as the attending physician; if Nurse Practitioner may not serve as or replace the medical director or physician designee.

15. Any other tasks and duties deemed necessary and appropriate.

REPORTS TO: Complex Care Management Supervisors

SUPERVISES: Clinical Staff

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing.

Credentials: Current LVN License within the State. RN is preferred.

Experience: 1+ years of experience in hospice or home health is preferred.

2+ years of experience in a supervisory position is recommended.

Long term facility experience is desired.

Core Competencies: Comprehensive knowledge of general nursing theory, technique and practice.

Ability to accurately perform physical assessment and obtain a health history

and develop therapeutic and teaching plans. Ability to independently plan a

personal work schedule and work to complete the assignment on a timely basis.

Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Main contact for insurance vendors and providers and face to face meetings with their

management staff

2. Manages and directs the day-to-day operations of the clinical program on a daily basis.

3. Provides oversight of midlevel providers including chart review, management of staff, and

coordination of the delivery of patient care in the program.

4. Maintains knowledge and adheres to all company policies and procedures and regulatory

standards.

5. Participates in the development of the clinical strategic and operational plans and provides

leadership needed to achieve medical goals.

6. Demonstrates capacity to describe findings of the assessment which accurately reflects patient

condition.

7. Completes timely reports and coordinates with insurance companies for approval and

authorization.

8. Has the ability to perform complete nursing assessment including head to toe physical

assessments as needed.

9. Provides regular communication with the staff regarding pertinent organizational and clinical

issues.

10. Investigates problems, grievances and complaints and takes and active role in corrective action.

11. Implements and evaluates the plan of care in conjunction with Registered Nurse and physician.

This plan may include but is not limited to implementation of complex procedures, teaching

objectives and management and evaluation of the care plan done by the field nursing team.

12. Ensures continuity of care throughout the program. Maintains continuing education through

academic studies, seminars, and workshops. Plans and implements clinical training for field staff

and develops education program in accordance with the Clinical Educator.

13. Communicates will all members of the multidisciplinary team to improve the quality of patient

care. Participates in patient care conferences and makes regular entries inpatient care logs.

14. Participates in the weekly case conference and completes case conference documentation for

each patient on the nursing care team.

15. Reports patient’s response to treatment accurately.

16. Appropriately identifies progress or lack of progress in the Plan of Treatment and the

appropriate nursing action based on patient response.

17. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Compliance Contract Manager

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelor’s degree is required. Master’s or Juris Doctorate degree is preferred.

Experience: A minimum of 5 years’ experience in a healthcare organization, to include demonstrated leadership in payor contracting. Familiarity with operational, financial, quality assurance, and human resource procedures and regulations is a must.

Core Competencies: Knowledge and understanding of healthcare industry, legal and regulatory requirements. Exceptional and proven provider skills and interpersonal skills. Excellent contract negotiation skills. Results driven and able to self-direct. Strong organizational and analytical skills. Well-developed communication skills. Demonstrated strength in computer software, e.g., Excel, Microsoft Word, PowerPoint, etc.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Develop, negotiate, and maintain contracts with all payers, e.g., insurance companies, , MSOs, IPAs, TPAs, and government programs. This includes researching territories to identify gaps with our payer base and supporting the expansion into new markets.

2. Assure contractual arrangements meet financial targets and legal/regulatory compliance requirements. There will be an emphasis on analyzing cost and utilization data.

3. Facilitate the approval process of all contract documents from pre-contract through post-signature phases.

4. Responsible for the accuracy of supporting documentation for contracts and completing documents accurately.

5. Maintain existing relationships with contracted providers. Ensure contractual language is kept current; evaluate fee schedule on a yearly basis to identify possible opportunities for additional covered services, medical policy changes and reimbursement.

6. Complete Medicare enrollment for new entities and markets. Coordinate with internal teams as necessary to support Medicare assignments.

7. Track and report contract renewal dates and alert management 90 days prior to renewal dates.

8. Track contract status and ensure contracts transition to the next stage in the life cycle timely.

9. Monitor for rate renewal, increases, and changes to ensure we realize the intended negotiated contracted rate.

10. Meets routinely with system and health plans to resolve contracting/claims issues.

11. Supports contract negotiation efforts by revenue modeling and rate evaluation.

12. Coordinate and communicate contractual terms to the billing department; ensure staff is informed of changes in medical policy and binning policies.

13. Assure accurate data entry of contract specifications and terms into database and completeness of all contracting processes.

14. Serve as a point of contact on health plan architecture, network restrictions, product offerings and other components of the health plan marketplace.

15. Maintain excellent written and verbal communication with all internal and external customers.

16. Assist with all contracting administration and projects, as needed.

17. All other duties and responsibilities as assigned.

REPORTS TO: Compliance Contract Manager

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelor’s degree is required.

Experience: A minimum of 5 years’ experience in a healthcare organization, to include demonstrated leadership. Familiarity with operational, financial, quality assurance, and human resource procedures and regulations is a must.

Core Competencies: Knowledge and understanding of healthcare industry, legal and regulatory requirements. Exceptional and proven provider skills and interpersonal skills. Excellent contract negotiation skills. Results driven and able to self-direct. Strong organizational and analytical skills. Well-developed communication skills. Demonstrated strength in computer software, e.g., Excel, Microsoft Word, PowerPoint, etc.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Assist with the development and maintenance of contracts with all contracted entities. This includes research a needed from time to time.

2. Responsible for the accuracy of supporting documentation for contracts and completing documents accurately.

3. Maintain processes that provide timely notification of critical contract events (e.g., renewals, termination and due dates contained within the agreements).

4. Coordinate and communicate contractual terms to the billing department; ensure staff is informed of changes in medical policy and binning policies.

5. Maintain periodic reports on the status of all contracts.

6. Assure accurate data entry of contract specifications and terms into database and completeness of all contracting processes.

7. Maintain excellent written and verbal communication with all internal and external customers.

8. Assist with all contracting administration and projects, as needed.

9. All other duties and responsibilities as assigned.

REPORTS TO: VP of Regulatory Compliance

SUPERVISES: Pre-Billing Team

QUALIFICATIONS:

Education: Bachelor’s degree is required. Master’s or Juris Doctorate degree is preferred.

Healthcare Compliance Certification required or within 6 months of assuming job.

Experience: A minimum of 5 years’ experience in a healthcare organization, to include demonstrated leadership. Familiarity with COPs, LCDs, NCDs and state regulatory guidelines for all Charter service lines is a must.

Core Competencies: Compliance, legal, or audit experience within a healthcare company, experience monitoring reports and interpreting data, interpersonal skills to interface with various business units, strong attention to detail and project management skills. Strong organizational skills and an orientation to deadlines and detail. Ability to respond well under pressure. Skills in use of information systems, databases, Excel and Microsoft Word. Well-developed communication skills. Diligent about follow-through, thorough and well-prepared.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Provide oversight and management of all billing audits.

2. Oversight and tracking of all agencies pre-billed claims and maintain comprehensive information on the billing status and communication with the billing department.

3. Facilitates the organization and reviews medical records and billing/claim information for each claim requested for Additional Documentation Review or other medical records requests.

4. Monitors and analyzes trends in disallowed claims and prepares reports as requested for agency leadership with additional training provided as needed.

5. Implement and maintain a system of management reporting that provides timely and relevant information on all aspects of audit and compliance issues.

6. Develops and ensures efficient processes for documenting all compliance-related initiatives and activities.

7. Establish audit controls and procedures to monitor operational effectiveness and fiscal integrity.

8. Provide guidance to management, medical staff, and individual departments so that clinical and other ancillary staff are aware of their responsibility for ensuring compliance with those areas.

9. Foster open lines of communication and exercise authority to apprise department heads of any issues of concerns relating to compliance activities and procedures.

10. Monitor and analyze trends in disallowed claims and prepare reports as requested for agency leadership with additional training provided as needed.

11. Monitors CMS, FI, MAC, state, and local guidelines to determine changes to documentation and billing requirements.

12. Develops and ensures efficient processes for documenting all compliance-related initiatives and activities.

13. Develop and recommend annual compliance and internal Quality Assurance (QA) audit programs and reports conclusion and recommendations to QA committee and Board of Trustees.

14. Develop policies and procedures that set up standards for internal audit and compliance, giving specific guidance to management, medical staff, and individual department as appropriate.

15. Direct efforts to communicate compliance initiatives including written materials and training programs designed specifically to promote awareness and understanding of compliance issues.

16. Reviews complaints, concerns, or questions related to compliance issues and provide consultative leadership and support as necessary.

17. Support and participate in all quality improvement initiatives.

18. All other duties and responsibilities as assigned.

REPORTS TO: VP of Regulatory Compliance

SUPERVISES: Payer Contract Specialist and Contract Assistant

QUALIFICATIONS:

Education: Bachelor’s degree is required. Master’s or Juris Doctorate degree is preferred.

Experience: A minimum of 5 years’ experience in a healthcare organization managing contracts, to include demonstrated leadership. Familiarity with operational, financial, quality assurance, and human resource procedures and regulations is a must. Payor contracting relationships is preferred.

Core Competencies: Knowledge and understanding of healthcare industry, payor relationships, legal and regulatory requirements. Exceptional and proven interpersonal skills. Excellent contract negotiation skills. Results driven and able to self-direct. Strong organizational and analytical skills. Well-developed communication skills. Demonstrated strength in computer software, e.g., Excel, Microsoft Word, PowerPoint, etc.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Develop, negotiate, and maintain contracts with all contracting entities, e.g., insurance companies, MSOs, IPAs, TPAs, vendors and government programs. This includes researching territories to identify gaps with our payer base and supporting the expansion into new markets.

2. Lead and manage the contracting team.

3. Actively participate in establishing strategic business goals with the Leadership team.

4. Assure contractual arrangements meet financial targets and legal/regulatory compliance requirements. There will be an emphasis on analyzing cost and utilization data.

5. Facilitate the approval process of all contract documents from pre-contract through post-signature phases.

6. Responsible for the accuracy of supporting documentation for contracts and completing documents accurately.

7. Develop and maintain processes that provide timely notification of critical contract events (e.g., renewals, termination and due dates contained within the agreements).

8. Maintain existing relationships with contracted providers. Ensure contractual language is kept current; evaluate fee schedule on a yearly basis to identify possible opportunities for additional covered services, medical policy changes and reimbursement.

9. Coordinate and communicate contractual terms to the billing department; ensure staff is informed of changes in medical policy and binning policies.

10. Conduct on-going assessments of assigned networks and make recommendations for strategic initiatives, goals, and objectives.

11. Develop and maintain periodic reports on the status of all contracts.

12. Assure accurate data entry of contract specifications and terms into database and completeness of all contracting processes.

13. Maintain excellent written and verbal communication with all internal and external customers.

14. Assist with all contracting administration and projects, as needed.

15. All other duties and responsibilities as assigned.

REPORTS TO: Compliance Appeals Manager

SUPERVISES: None

QUALIFICATIONS:

Education: High School Diploma; Associate’s degree or equivalent experience in health care, conflict resolution, or related field preferred.

Experience: A minimum of 1 year of experience in a medical office setting is recommended

Core Competencies: Ability to operate independently and within a team environment. Good communication skills, problem analysis and assessment, work and time management, computer skills and use of information systems (Excel, Word, etc), organizational skills and an orientation to deadlines and details. Diligent about follow-through, thorough and well-prepared. Ability to responds well under pressure.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Under the direction of the assigned supervisor, perform a variety of clerical duties pertaining to the compliance and appeals department.

2. Participate in chart reviews and audits.

3. Maintain a current knowledge of federal and state regulations, as well as payer specific requirements and take appropriate action as appropriate.

4. Manage the receipt, investigation, and resolution of appeals in a timely, compliant, and highly effective manner.

5. Receives and performs research on appeals and categorizes each appeal appropriately.

6. Communicate with providers in a professional manner, and clearly articulates what information is required for processing appeals.

7. Completes data entry and documentation requirements in multiple systems: including correct input of audit universe fields.

8. Coordinates with internal departments and external vendors relative to the investigation, review and resolution of an appeal and the research needed to prepare the case for internal and external review.

9. Interacts with Managers, Medical Directors, Executive Directors, Case Managers, Legal, Finance, and other areas in facilitating identification and resolution of appeals.

10. Assisting with the inner office departments including medical records, human resources, Quality Assurance, or front desk as needed.

11. Perform clerical, administrative, and secretarial responsibilities and tasks within the office.

12. Monitor, transfer, and guide all telephonic communications to needed departments.

13. Allocation of resources to enable task performance.

14. Opening, distributing, and managing the mail as needed.

15. Maintaining a clean office work environment, including wiping down counters, doors, and taking out trash if necessary.

16. Design, implement and ensure that the policies and procedures are created and are adhered to.

17. Maintain a safe and secure working environment.

18. Fax, record, and monitor paperwork that is faxed in and out of the office.

19. All other duties and responsibilities as assigned.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Physical Therapist

SUPERVISES: None

QUALIFICATIONS:

Credentials: Licensed, registered or certified as a physical therapist assistant, if applicable, by the State in which practicing, unless licensure does not apply and meets one of the following requirements. Or valid compact

Current Basic Life Support license (BLS).

Education: Graduated from a physical therapist assistant curriculum approved by the Commission on Accreditation in Physical Therapy Education of the American Physical Therapy Association; or if educated outside the United States or trained in the United States military, graduated from an education program determined to be substantially equivalent to physical therapist assistant entry level education in the United States by the credentials evaluation organization approved by the American Physical Therapy Association or identified at 8 CFR 212.15(e); and passed a national examination for physical therapist assistants. Eff 10/01/2010

Experience: 1+ years’ experience is desired.

Core Competencies: Comprehensive knowledge of the rehabilitative services in physical and bodily competencies. Demonstrates ability to plan, organize and make effective decisions. Possesses ability to think critically and problem solve. Excellent verbal and written communication and interpersonal skills. Demonstrates positive communication skills in interacting with all members of the team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Provides treatment as ordered by the attending physician or podiatrist.

2. Assists the physician in evaluating the level of function.

3. Assists in developing and updating the plan of care with and under the supervision of the Physical Therapist.

4. Observes, records, and reports information on the patient’s condition to the attending physician and in the patient’s medical record.

5. Advises, consults, and when appropriate, instructs the family and other agency personnel, in patient’s therapy program.

6. Teaches and supervises other health personnel when appropriate.

7. Evaluates the home environment and makes appropriate recommendations for activities of daily living.

8. Participates in in-services, team conferences and utilization review as needed.

9. Maintains on-going communication with the agency beginning with start of care and continuing as patient’s condition changes, and when the treatment plan is changed.

10. Submits supplemental orders to be sent to physician after the initial evaluation and whenever the plan of care is changed.

11. Participates in the Quality Assurance and Performance Improvement Plan and activities as scheduled.

12. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week. All documents must be co-signed by the Physical Therapist.

13. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: A high school graduate, GED, or equivalent.

Credentials: Current CNA certification within the State or Active Nurse aide registry status.

Current Basic Life Support license (BLS).

Experience: 1+ years of experience in skilled nurse facility, home care, or similar is desired.

Core Competencies: Ability to read, write and follow directions. Ability to work with dying patients and their families.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES

1. Reports changes in the patient’s conditions and needs to the RN Case Manager or Director

of Patient Care Services.

2. Observes and reports signs and symptoms of discomfort including presence of pain.

3. Provides or assists patient in bathing, care of mouth, skin, and hair.

4. Assists patients in and out of bed and assisting with ambulation.

5. Turns patients in bed and positions for comfort.

6. Assists with prescribed exercises which patients and home health aides have been taught by

appropriate health personnel.

7. Assists patients with feeding.

8. Assists patients to bathroom or in using bedpan or urinal.

9. Changes bed linen.

10. Observes for safety hazards in the patient’s and organization’s environments and takes

appropriate steps to reduce or eliminate them.

11. Attends and participates in in-services, staff meetings.

12. Completes all documentation in an accurate and legible manner.

13. Complies with policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Rehabilitation

SUPERVISES: Physical Therapy Assistants

QUALIFICATIONS:

Credentials: Valid license as a Physical Therapist by the Physical Therapy Examining Committee of the State Board of Medical Quality Assurance

Or Valid compact

Current Basic Life Support license (BLS).

Education: Graduated after successful completion of a physical therapist education program approved by one of the following: The Commission on Accreditation in Physical Therapy Education (CAPTE), Successor organizations of CAPTE, An education program outside the United States determined to be substantially equivalent to physical therapist entry level education in the United States by a credentials evaluation organization approved by the American Physical Therapy Association or an organization identified in 8CFR 212.15(e) as it relates to physical therapists, Passed an examination for physical therapists approved by the State in which physical therapy services are provided. Eff 10/01/2010

Experience: 1+ years’ experience is desired.

Core Competencies: Comprehensive knowledge of the rehabilitative services in physical and bodily competencies. Demonstrates ability to plan, organize and make effective decisions. Possesses ability to think critically and problem solve. Excellent verbal and written communication and interpersonal skills. Demonstrates positive communication skills in interacting with all members of the team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Provides treatment as ordered by the attending physician or podiatrist.

2. Assists the physician in evaluating the level of function.

3. Assists in developing and updating the plan of care.

4. Supervises and directs Physical Therapy Assistants as required.

5. Observes, records, and reports information on the patient’s condition to the attending physician and in the patient’s medical record.

6. Advises, consults, and when appropriate, instructs the family and other agency personnel, in patient’s therapy program.

7. Teaches and supervises other health personnel when appropriate.

8. Evaluates the home environment and makes appropriate recommendations for activities of daily living.

9. Participates in in-services, team conferences and utilization review as needed.

10. Maintains on-going communication with the agency beginning with start of care and continuing as patient’s condition changes, and when the treatment plan is changed.

11. Submits supplemental orders to be sent to physician after the initial evaluation and whenever the plan of care is changed.

12. Participates in the Quality Assurance and Performance Improvement Plan and activities as scheduled.

13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

14. All other duties deemed necessary and appropriate.

REPORTS TO: Patient Care Services Director

SUPERVISES: None

QUALIFICATIONS:

Credentials: Current license within the state as a Licensed Vocational Nurse or higher.

Experience: At least 2 years of varied work experience as a Licensed Vocational Nurse and preferably 1 year experience in Post-Acute services, Hospice, Palliative, or Home Health.

Core Competencies: Knowledge of state and federal regulations. Ability to teach, guide, and assist in the needs of the nursing staff. Possesses excellent verbal, written, and computer skills.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES

1. Responsible for efficient and timely response of coordination of care from nurses to patients and families.

2. Responsible for accuracy and consistency of delivery of care along all disciplines as provided in medical records in accordance with the approved plan of care.

3. Responsible for smooth, timely, professional, and appropriate flow and sharing of information among all disciplines.

4. Responsible for overall coordination of care provided to families and patients.

5. Review new admissions on the appropriateness and consistency of medications/treatments, plan of care, and durable Medical Equipment (DME) provided.

6. Collects and faxes progress reports for patients.

7. Follows up with the authorization requisition.

8. Follows up with RN, Case Managers regarding admission/email patient’s records.

9. Follows up regarding medications/equipment that is needed (if any).

10. Follow up telephone orders for MD/supplement orders if needed.

11. Prepares pertinent papers for transfers/discharges.

12. All other duties as deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large. The Community Liaison will provide all necessary education to the patient, their family members or caregivers, and facility staff regarding the patient’s progress toward the goals outlined in their plan of care and other areas deemed necessary to provide the highest quality care to the patient.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

The Physical Therapist provides skilled service to the patient with the goal of maintaining the patient’s highest level of physical function.

REPORTS TO: Director of Rehabilitation

SUPERVISES: Physical Therapy Assistants

QUALIFICATIONS:

Credentials: Valid license as a Physical Therapist by the Physical Therapy Examining Committee of the State Board of Medical Quality Assurance

Or Valid compact

Current Basic Life Support license (BLS).

Education: Graduated after successful completion of a physical therapist education program approved by one of the following: The Commission on Accreditation in Physical Therapy Education (CAPTE), Successor organizations of CAPTE, An education program outside the United States determined to be substantially equivalent to physical therapist entry level education in the United States by a credentials evaluation organization approved by the American Physical Therapy Association or an organization identified in 8CFR 212.15(e) as it relates to physical therapists, Passed an examination for physical therapists approved by the State in which physical therapy services are provided. Eff 10/01/2010

Experience: 1+ years’ experience is desired.

Core Competencies: Comprehensive knowledge of the rehabilitative services in physical and bodily competencies. Demonstrates ability to plan, organize and make effective decisions. Possesses ability to think critically and problem solve. Excellent verbal and written communication and interpersonal skills. Demonstrates positive communication skills in interacting with all members of the team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Provides treatment as ordered by the attending physician or podiatrist.

2. Assists the physician in evaluating the level of function.

3. Assists in developing and updating the plan of care.

4. Supervises and directs Physical Therapy Assistants as required.

5. Observes, records, and reports information on the patient’s condition to the attending physician and in the patient’s medical record.

6. Advises, consults, and when appropriate, instructs the family and other agency personnel, in patient’s therapy program.

7. Teaches and supervises other health personnel when appropriate.

8. Evaluates the home environment and makes appropriate recommendations for activities of daily living.

9. Participates in in-services, team conferences and utilization review as needed.

10. Maintains on-going communication with the agency beginning with start of care and continuing as patient’s condition changes, and when the treatment plan is changed.

11. Submits supplemental orders to be sent to physician after the initial evaluation and whenever the plan of care is changed.

12. Participates in the Quality Assurance and Performance Improvement Plan and activities as scheduled.

13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

14. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Rehabilitation, Clinical Manager

SUPERVISES: Occupational Therapy Assistants

QUALIFICATIONS:

Education: Graduated after successful completion of an occupational therapist education program accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association, Inc. (AOTA), or successor organization of ACOTE.

Credentials: Licensed or otherwise regulated, if applicable, as an occupational therapist by the State in which practicing, unless licensure does not apply; Is eligible or take or has successfully completed the entry-level certification examination for occupational therapists developed and administered by the National Board for Certification in Occupational Therapy, Inc. (NBCOT). Eff. 10.01.2010 Current Basic Life Support license (BLS).

Experience: 1+ years’ experience is desired.

Core Competencies: Comprehensive knowledge of the rehabilitative services in self-care and performance tasks. Demonstrates ability to plan, organize and make effective decisions. Possesses ability to think critically and problem solve. Excellent verbal and written communication and interpersonal skills. Demonstrates positive communication skills in interacting with all members of the team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Provides treatment as ordered by the attending physician or podiatrist.

2. Assists the physician in evaluating the level of function.

3. Assists in developing and updating the plan of care.

4. Directs and supervises personnel as required.

5. Observes, records, and reports information on the patient’s condition to the attending physician and in the patient’s medical record.

6. Advises, consults and instructs the family and other agency personnel in patient’s therapy program.

7. Teaches and supervises other health personnel when appropriate.

8. Evaluates home environment and makes appropriate recommendations.

9. Participates in in-service programs, team conferences and utilization review as needed.

10. Submits supplemental orders at start of care and whenever the plan of care (modality or frequency) changes.

11. Keeping on-going communication with the agency from start of care and continuing when patient’s condition changes, or when the plan of care changes.

12. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

13. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Rehabilitation
SUPERVISES: Physical Therapy Assistants

QUALIFICATIONS:

Credentials: Valid license as a Physical Therapist by the Physical Therapy Examining Committee of the State Board of Medical Quality Assurance Or Valid compact Current Basic Life Support license (BLS).
Education: Graduated after successful completion of a physical therapist education program approved by one of the following: The Commission on Accreditation in Physical Therapy Education (CAPTE), Successor organizations of CAPTE, An education program outside the United States determined to be substantially equivalent to physical therapist entry level education in the United States by a credentials evaluation organization approved by the American Physical Therapy Association or an organization identified in 8CFR 212.15(e) as it relates to physical therapists, Passed an examination for physical therapists approved by the State in which physical therapy services are provided. Eff 10/01/2010
Experience: 1+ years’ experience is desired.
Core Competencies: Comprehensive knowledge of the rehabilitative services in physical and bodily competencies. Demonstrates ability to plan, organize and make effective decisions. Possesses ability to think critically and problem solve. Excellent verbal and written communication and interpersonal skills. Demonstrates positive communication skills in interacting with all members of the team.
Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Provides treatment as ordered by the attending physician or podiatrist.
2. Assists the physician in evaluating the level of function.
3. Assists in developing and updating the plan of care.
4. Supervises and directs Physical Therapy Assistants as required.\
5. Observes, records, and reports information on the patient’s condition to the attending physician and in the patient’s medical record.
6. Advises, consults, and when appropriate, instructs the family and other agency personnel, in patient’s therapy program.
7. Teaches and supervises other health personnel when appropriate.
8. Evaluates the home environment and makes appropriate recommendations for activities of daily living.
9. Participates in in-services, team conferences and utilization review as needed.
10. Maintains on-going communication with the agency beginning with start of care and continuing as patient’s condition changes, and when the treatment plan is changed.
11. Submits supplemental orders to be sent to physician after the initial evaluation and whenever the plan of care is changed.
12. Participates in the Quality Assurance and Performance Improvement Plan and activities as scheduled.
13. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.
14. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Compliance

QUALIFICATIONS:

Education: Bachelor’s degree is required. Master’s or Juris Doctorate degree is preferred Experience: A minimum of 2-4 years’ experience in a healthcare organization, to include

demonstrated leadership. Familiarity with operational, financial, quality assurance, and human resource procedures and regulations is a must.

Core Competencies: Strong preference for at least two years of experience in healthcare compliance matters. The successful candidate will be recognized for demonstrated knowledge in compliance process improvement and the requirements of Federal healthcare programs. Clear, concise and persuasive writing and presentation skills. Strong organizational skills and an orientation to deadlines and detail. Ability to respond well under pressure. Skills in use of information systems, databases, Excel and Microsoft Word. Well-developed communication skills. Diligent about follow-through, thorough and well-prepared.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES:

1. Implementing the organization’s, processes and policies designed to ensure compliance with Federal healthcare program requirements

2. Serve as a resource to leadership, employees and staff related to compliance requirements. Among the specific responsibilities and activities are the following:

a. Advise on issues concerning compliance and ethics matters including recommending controls designed to ensure compliance.

b. Work collaboratively with leadership in compliance and ethics program development and implementation.

c. Establish effective working relationships and build credibility within the organization to support a culture of ethics and compliance.

d. Interface directly with facility employees and serve as a sounding board for their concerns about ethics and compliance matters.

e. Manage the physician compliance with activity logs and visit note submission.

f. Work collaboratively with the Director of Compliance and other departments, if applicable, to investigate or supervise the investigation of compliance and ethics concerns about the organization that are raised through reporting mechanisms.

g. Oversee the implementation of the company’s education and training program that focuses on the requirements of the company’s compliance program to ensure that all directors, employees, contractors and physicians within the organization are knowledgeable of Federal healthcare program requirements and the requirements of the company’s Compliance program as required to perform their respective roles.

h. Ensure distribution of compliance and ethics policies and procedures and the company’s Code of Conduct.

i. Identify risk areas and assist in developing auditing, monitoring and oversight processes related to identified risks.

j. Oversee the implementation of corrective actions and monitoring in response to identified issues and audits and providing updates.

k. Develop monitoring systems and processes for compliance and ethics issues

l. Prepare monthly compliance reports identifying compliance issues.

m. Report to the Compliance Pre-Billing Manager on compliance matters on a routine basis

3. All reports shall be submitted to the Compliance Pre-Billing Manager and agency leadership every Friday of each month. The following is not an exhaustive list of reports:

a. Compliance pre-billing audit reporting and follow up with offices

b. OIG/SAMS/Medi-Cal Exclusion Check

c. External Credentialing

4. Monitor CMS, FI, MAC, state and local guidelines to determine changes to documentation and billing requirements.

5. Monitor and review annually the Conditions of Coverage and Conditions of Participation to determine changes to documentation and billing requirements in order to meet all requirements to continue to bill claims through the Medicare and Medicaid programs.

6. All other duties and responsibilities as assigned.

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. Current Registered Nurse licensure.

Certification: Certification in hospice and palliative nursing is desired. BLS certification is required.

Experience: 5+ years clinical nursing experience is preferred

3+ years long term care experience in hospice or home health is desired

Core Competencies: Knowledge of Medicare Conditions of Participation, State regulations and clinical aspects of hospice care. Previous experience in staff development or clinical teaching is preferred. Experience with assessment, planning, implementing, and evaluation of continuing education activities. Proficient is Microsoft Word, Excel, PowerPoint, Outlook, etc…

Skills: Excellent communication skills, ability to move from one task to another with little notice. Ability to work effectively and efficiently under target deadlines, high volumes and multiple interruptions.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES

1. Develops, oversees, deliver or coordinate, implement, and evaluate the program’s Educational Plan to assure that staff demonstrates excellent clinical performance, professional development, and knowledge about Hospice care to assure compliance with all legal regulations and policies.

2. Improves the quality and appropriateness of patient care by annual evaluations of nursing care.

3. Serves as a clinical role model, teacher, and coach.

4. Collaborates with service line managers to coordinate employee orientation and mentoring of new clinical and non-clinical staff.

5. Plans and coordinates annual reviews for all staff including ongoing competencies and field supervision as necessary.

6. Utilizes problem-solving techniques to address areas of non-compliance.

7. Assess, develop, and implement a wide variety of clinical education methods and approaches such as in-person presentations and in-services, online training, webinars, periodic skill fairs, and demonstrations.

8. Attends all required meetings and in-services.

9. Develops all training documentation for purposes of compliance and quality assurance needs for employee training files.

10. Any other job duties and tasks deemed necessary and appropriate.

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. Current Registered Nurse licensure.

Certification: Certification in hospice and palliative nursing is desired. BLS certification is required.

Experience: 5+ years clinical nursing experience is preferred

3+ years long term care experience in hospice or home health is desired

Core Competencies: Knowledge of Medicare Conditions of Participation, State regulations and clinical aspects of hospice care. Previous experience in staff development or clinical teaching is preferred. Experience with assessment, planning, implementing, and evaluation of continuing education activities. Proficient is Microsoft Word, Excel, PowerPoint, Outlook, etc…

Skills: Excellent communication skills, ability to move from one task to another with little notice. Ability to work effectively and efficiently under target deadlines, high volumes and multiple interruptions.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES

1. Develops, oversees, deliver or coordinate, implement, and evaluate the program’s Educational Plan to assure that staff demonstrates excellent clinical performance, professional development, and knowledge about Hospice care to assure compliance with all legal regulations and policies.

2. Improves the quality and appropriateness of patient care by annual evaluations of nursing care.

3. Serves as a clinical role model, teacher, and coach.

4. Collaborates with service line managers to coordinate employee orientation and mentoring of new clinical and non-clinical staff.

5. Plans and coordinates annual reviews for all staff including ongoing competencies and field supervision as necessary.

6. Utilizes problem-solving techniques to address areas of non-compliance.

7. Assess, develop, and implement a wide variety of clinical education methods and approaches such as in-person presentations and in-services, online training, webinars, periodic skill fairs, and demonstrations.

8. Attends all required meetings and in-services.

9. Develops all training documentation for purposes of compliance and quality assurance needs for employee training files.

10. Any other job duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Community Relations Liaisons, Director of Community Relations

SUPERVISES: None

QUALIFICATIONS:

Education: High School Diploma

Credentials: CNA or CHHA certification preferred

Experience: At least one year of healthcare experience is preferred. Bilingual preferred.

Core Competencies: Knowledge of company requirements including Medicare, Medicaid, and private insurance guidelines. Familiar with Microsoft Excel and Word program. Good communication and marketing skills. Ability to respond to the needs of physicians, discharge planners, patients, and family members. Ability to make meaningful observations and write comprehensive accurate reports.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Goes in to the field and establishes presence of our organization to our service members.

3. Responds to referrals for evaluation and/or admission to the organization’s program.

4. Explains the program to patients, family members, and other referral sources.

5. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

6. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

7. Attends and participates in in-services, staff meetings and case conferences.

8. Completes all documentation in an accurate and legible manner.

9. Complies with company policies and procedures, laws and regulations and standards of practice.

10. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelor’s degree in theology, religion, pastoral care, pastoral counseling, spirituality, divinity, missiology, and chaplaincy from a recognized institution of education with three (3) years of pastoral care experience within the last five (5) years; OR Completing Bachelor’s degree with five (5) years of pastoral care experience within the last ten (10) years.

Master’s or higher education is preferred.

Credentials: Training in chaplaincy with a minimum of two Clinical Pastoral Education (CPE) units or completing within 2 years from date of approval.

Current Basic Life Support license (BLS)

Endorsement: Endorsement from a denomination, faith, and religious institution is required.

Core Competencies Ability to be open, flexible, and ecumenical. Ability to provide spiritual sensitivity to patients and families of all faiths and religious affiliations. Knowledge of beliefs and practices of cultures related to death and dying. Excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license, and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager or Director of Patient Care Services.

2. Performs spiritual assessments to identify patient/family needs, concerns, or opportunities for spiritual growth.

3. Provides direct spiritual support to patients/families, including meditation, prayer, counseling, sacred rituals, and practices.

4. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

5. Develops and maintains a resource group of spiritual care counselor to whom specific aspects of spiritual care may be delegated.

6. Develops and maintains collegial relationship with clergy of all faiths and contacts appropriate representatives of patients/families as indicated.

7. Assists patient/family with arrangements and/or conducts funeral or memorial services as indicated.

8. Serves as a core member of the IDT and participates by exploring and assessing the potential spiritual needs of patients/families and reporting on services as indicated.

9. Works with staff, clergy, and community groups to enhance their sensitivity to the spiritual concerns of patients/families experiencing terminal illness and active listening, supportive presence.

10. Assists with bereavement follow-up services in collaboration with Bereavement Coordinator.

11. Participates for on-call availability of spiritual care services.

12. Maintains continuing education through academic studies, seminars, and workshops.

13. Participates in appropriate professional organizations.

14. Attends and participates in in-services, staff meetings and case conferences.

15. Completes all documentation in an accurate and legible manner.

16. Complies with hospice policies and procedures, laws and regulations and standards of practice.

17. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Executive Director

SUPERVISES: Direct Patient Care Staff

QUALIFICATIONS:

Education: A registered nurse with a baccalaureate or higher degree in nursing or other health related field with three years of experience within the last five years in a hospice or home health agency, primary care clinic, or health facility, at least one year of which was in a supervisory or administrative capacity; or

A registered nurse with four years of experience within the last five years in a hospice or home health agency, primary care clinic or health facility, at least one year of which was in a supervisory or administrative capacity.

Credentials: Current, active RN license within the State. Certification in hospice, Home Health, or Palliative Nursing desired.

Core Competencies: Sufficient background knowledge and expertise in clinical decision-making for the patient population of the home health agency to meet the needs of his/her patients, and to contribute to quality management review and evaluation. Demonstrated competency in performance of professional nursing functions. Knowledge of applicable laws, regulations and standards. Excellent communication skills. Ability to organize, delegate, supervise and evaluate staff.

Understanding of the roles and responsibilities of the interdisciplinary team. Possesses a sympathetic attitude toward the caring for the patient and demonstrates positive communication skills in interacting with other members of the team.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES

1. Responsible for overall compliance with applicable laws, regulations and standards related to patient care.

2. Assures adequate numbers of qualified clinical staff.

3. Reads, interprets, and enforces policies and procedures.

4. Assists in formulating, developing, and writing policies and procedures.

5. Adheres to financial and accounting policies and procedures and manages expenditures in a fiscally responsible manner.

6. Provides regular communication with the staff regarding pertinent organizational and clinical issues.

7. Responsible for the oversight of the assessment and evaluation, intervention and documentation of patient and family needs.

8. Participates in the development of a budget to include labor, pharmacy, DME, supplies and other care related costs.

9. Investigates problems, grievances and complaints and take corrective action.

10. Demonstrates positive leadership skills through effective communication and personnel selection, development and motivation.

11. Establishes performance standards and performance measuring, evaluations and adjustments.

12. Oversees orientation of new employees.

13. Assists the Executive Director in program planning and development.

14. Maintains an open line of communication with the Executive Director.

15. Collaborate with the Medical Director to coordinate the delivery of patient care.

16. Oversees the implementation of the Quality Assessment and Performance Improvement program.

17. Conducts ongoing assessment of staff education needs and design the education program accordingly.

18. Ensures continuity of care throughout the program.

19. Assures availability and quality of after-hours services.

20. Oversees the accurate and timely completion of Medical Records including compliance with applicable laws and regulations.

21. Regularly visits contracted facilities to maintain good working relationships with their managers and staff.

22. Serves as a role model and set an example for other members of the healthcare team.

23. Coordinates the services provided to patients/families.

24. Acts as a patient advocate.

25. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

26. Maintains continuing education through academic studies, seminars, and workshops.

27. Participates in community education and public relations as requested.

28. Assures that all clinical decision-making follows ethical guidelines.

29. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Executive Director

SUPERVISES: Direct Patient Care Staff

QUALIFICATIONS:

Education: A registered nurse with a baccalaureate or higher degree in nursing or other health related field with three years of experience within the last five years in a hospice or home health agency, primary care clinic, or health facility, at least one year of which was in a supervisory or administrative capacity; or

A registered nurse with four years of experience within the last five years in a hospice or home health agency, primary care clinic or health facility, at least one year of which was in a supervisory or administrative capacity.

Credentials: Current, active RN license within the State. Certification in hospice, Home Health, or Palliative Nursing desired.

Core Competencies: Sufficient background knowledge and expertise in clinical decision-making for the patient population of the home health agency to meet the needs of his/her patients, and to contribute to quality management review and evaluation. Demonstrated competency in performance of professional nursing functions. Knowledge of applicable laws, regulations and standards. Excellent communication skills. Ability to organize, delegate, supervise and evaluate staff.

Understanding of the roles and responsibilities of the interdisciplinary team. Possesses a sympathetic attitude toward the caring for the patient and demonstrates positive communication skills in interacting with other members of the team.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES

1. Responsible for overall compliance with applicable laws, regulations and standards related to patient care.

2. Assures adequate numbers of qualified clinical staff.

3. Reads, interprets, and enforces policies and procedures.

4. Assists in formulating, developing, and writing policies and procedures.

5. Adheres to financial and accounting policies and procedures and manages expenditures in a fiscally responsible manner.

6. Provides regular communication with the staff regarding pertinent organizational and clinical issues.

7. Responsible for the oversight of the assessment and evaluation, intervention and documentation of patient and family needs.

8. Participates in the development of a budget to include labor, pharmacy, DME, supplies and other care related costs.

9. Investigates problems, grievances and complaints and take corrective action.

10. Demonstrates positive leadership skills through effective communication and personnel selection, development and motivation.

11. Establishes performance standards and performance measuring, evaluations and adjustments.

12. Oversees orientation of new employees.

13. Assists the Executive Director in program planning and development.

14. Maintains an open line of communication with the Executive Director.

15. Collaborate with the Medical Director to coordinate the delivery of patient care.

16. Oversees the implementation of the Quality Assessment and Performance Improvement program.

17. Conducts ongoing assessment of staff education needs and design the education program accordingly.

18. Ensures continuity of care throughout the program.

19. Assures availability and quality of after-hours services.

20. Oversees the accurate and timely completion of Medical Records including compliance with applicable laws and regulations.

21. Regularly visits contracted facilities to maintain good working relationships with their managers and staff.

22. Serves as a role model and set an example for other members of the healthcare team.

23. Coordinates the services provided to patients/families.

24. Acts as a patient advocate.

25. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

26. Maintains continuing education through academic studies, seminars, and workshops.

27. Participates in community education and public relations as requested.

28. Assures that all clinical decision-making follows ethical guidelines.

29. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

SERVICE AREA: LA COUNTY

REPORTS TO: Director of Enhanced Care Management

SUPERVISES: None

QUALIFICATIONS:

Education: High School Diploma

Experience: 1+ years of experience in Complex Care Management, hospice or home health setting is preferred.

Core Competencies: Proficient in Microsoft Word, Excel, and Outlook. Excellent written, oral communication and presentation skills. Strong attention to detail. Solid organizational and analytical competencies that result in the ability to manage multiple tasks and follow instructions.

Other: Valid Driver’s License and Auto Insurance

FUNCTIONS & RESPONSIBILITIES:

1. Engage in patient interaction per eligibility requirements and standards as set by the program.

2. Oversee provision of ECM services and implementation and evaluation of the Care Plan.

3. Participates in the development of the clinical strategic and operational plans along with social worker, and medical providers and provides leadership needed to achieve medical goals.

4. Maintains knowledge and adheres to all company policies and procedures and regulatory standards.

5. Completes timely reports and coordinates with insurance companies for approval and authorization.

6. Able to perform complete enrollment evaluations.

7. Oversee Services and Health action plan implementation, monitor treatment adherence and help with medication management.

8. Provides regular communication with the staff regarding pertinent organizational and patient issues.

9. Communicates with all members of the multidisciplinary team to improve the quality of patient care. Participates in patient care conferences and makes regular entries in inpatient care logs.

10. Educates patient on the proper use of the Emergency Room and provides information for alternatives. Coaches’ patients in effective management of their chronic health conditions, and

self-care. Assists patient in understanding care plans and instructions. Motivates patients to be active and engaged participants in their health and overall wellbeing.

11. Responsible for coordinating with those individuals and/or entities to ensure a seamless experience for the patient and non-duplication of services.

12. Offer services where the patient lives, seeks care, or finds most easily accessible and within Managed Care plan guidelines.

13. Connect patient to other social services and supports the patient may need, including transportation.

14. Advocate on behalf of patients with health care professionals.

15. Use motivational interviewing, trauma-informed care, and harm-reduction approaches.

16. Coordinate with hospital staff on discharge plans.

17. Accompany patient to office visits, as needed and according to Managed Care plan guidelines.

18. Provide health promotion and self- management training

19. Position requires ability to meet with patients and clients in the field.

20. All other duties and responsibilities as deemed necessary.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Director of Patient Care Services or Director of Social Services

SUPERVISES: Social Work Associates, MSW Interns (if applicable)

QUALIFICATIONS:

Education: Master of social work from an institution accredited by the Council on Social Work Education; or a baccalaureate degree in psychology, sociology, or other field related to social work and in supervised by an MSW as described.

Credentials: Licensed Clinical Social Worker (L.C.S.W.) preferred but not required.

Current Basic Life Support license (BLS).

Experience: Has one year of social work experience in a health care setting; or

Has a baccalaureate degree from a school of social work accredited by the Counsil on Social Work Education, is employed by the hospice before September 2, 2008, and is not required to be supervised by an MSW.

Core Competencies: Knowledge of psychosocial theories and use of psychosocial treatment techniques. Excellent oral and written communication skills. Demonstrates positive communication skills in interacting with other members of the team. Comprehensive knowledge of counseling and referral services involving home care patients.

Other: Valid driver's license, and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs patient psychosocial assessments to augment existing services and contributes to the plan of treatment.

2. Reports changes in the patient’s conditions and needs to the RN Case Manager or Director of Patient Care Services.

3. Completes psychosocial assessments and collaborates with patients, families, and care givers to identify needs and implemental plan.

4. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

5. Assists the physician and other members of the health team in understanding significant social and emotional factors related to the patient's terminal illness.

6. Responsible for contributing to the development and implementation of the patient’s specific plan of care which assist patients, families, and caregivers in coping and/or restoring social, emotional, and financial factors which have been affected by the medical condition.

7. Provides counseling on disease acceptance and understanding and assesses when patient would be appropriate for other programs.

8. Delivers psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing health coping strategies.

9. Ability to complete comprehensive assessment with behavioral health and substance related diagnoses and recommendations for treatment planning.

10. Identifies, facilitates, and coordinates community health care delivery system, governmental organizations, and other providers of services in support of the patient’s care needs.

11. Functions as part of the patient care team, attending Interdisciplinary Care Team meetings.

12. Provides consultation and education to community to increase knowledge related to the program and serves as information source and education resource person to community, agency personnel and volunteers as appropriate.

13. Evaluates and prioritizes written/oral referrals and maintains company documentation in a timely manner.

14. Collaborates with internal and external resources.

15. Discusses options of care proactively.

16. Maintains continuing education through academic studies, seminars, and workshops.

17. Attends and participates in in-services, staff meetings and case conferences.

18. Assists patients in advocating for themselves.

19. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Director of Operations or Executive Director

SUPERVISES: None

QUALIFICATIONS:

Education: Bachelors’ degree in health care related field is preferred.

Credentials: None

Experience: 2+ years of hospice, palliative, home health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicare, Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of vocational/practical nursing.

Credentials: Current license within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as an LVN/LPN in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of skilled nursing functions. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the home patients and demonstrates positive communication skills in interacting with other members of the team. Ability to plan a personal work schedule and work independently to complete the assignment on a timely basis. Ability to communicate effectively, verbally and in writing.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Reports changes in the patient’s conditions and needs to the RN Case Manager Clinical Leaders.

2. Under the direction of a registered nurse or supervisor, follows patient’s nursing care plan and Plan of Treatment prescribed by the physician as permitted by scope of practice.

3. Observes signs and symptoms and reports to the physician and RN reactions to treatments, including drugs, and changes in the patient’s physical or emotional condition.

4. Accurately describes patient problems in relations to diagnosis.

5. Provides those services requiring nursing skills in accordance with the plan of care.

6. Educates and instructs the patient and patient's family. Performs skilled observation of patient condition, mental, social and emotional status on each visit.

7. Demonstrates capacity to describe findings of the complete patient inventory which accurately reflects patient condition.

8. Identifies potentially harmful changes in patient condition and reports to the clinical supervisor and/or MD as required.

9. Provides patient and family with complete and accurate teaching so that change in patient and patient caregiver behavior is observable.

10. Performs complete bedside nursing when required.

11. Delivers all the required documentation to the offices of the Agency on the designated submission days of the week.

12. Assists the Clinical Supervisor and/or RN Team Leader to optimize schedules and routings for quality of care and containment of agency costs.

13. Administers personal, hygienic, and therapeutic measures for patients.

14. Assists the physician and/or registered nurse in performing specialized procedures.

15. Observes universal precautions. Prepares equipment for treatments, including sterilization and observation of aseptic technique.

16. Maintains accurate and complete records of observations, treatments, and care of patient.

17. Participates in medical record audit as assigned.

18. Demonstrates flexibility in patient scheduling and readily accepts new assignments.

19. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

20. Maintains continuing education through academic studies, seminars, and workshops.

21. Attends and participates in in-services, staff meetings and case conferences.

22. Participates in Agency Quality Improvement Program.

23. Completes all documentation in an accurate and legible manner.

24. Complies with policies and procedures, laws and regulations and standards of practice.

25. All other duties deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: None

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement.

2. Develops and initiates the plan of care.

3. Communicates and coordinates the appropriate needs of the patient to the interdisciplinary team.

4. Provides education to patients, families, caregivers.

5. Initiates communication with attending physicians and/or Medical Director to report changes in patient/family and coordinate optimal hospice care for the patient and family.

6. Delivers care in different settings, in accordance with patient’s approved plan of care.

7. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

8. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

9. Maintains knowledge of state and federal regulations and accreditation practices (if applicable).

10. Maintains strict confidentiality at all times.

11. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.

12. Participates in Quality Assurance Performance Improvement program.

13. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

14. Maintains continuing education through academic studies, seminars, and workshops.

15. Attends and participates in in-services, staff meetings, and patient care conferences.

16. Completes all documentation in an accurately and timely.

17. Complies with company policies and standards and practices within the scope of RN license.

18. Continually meets organizational standards for attendance and punctuality.

19. Performs triage with the caregiver/family regarding patient needs, pain crisis, end-of-life issues and death.

20. All other duties and tasks deemed necessary and appropriate.

REPORTS TO: Director of Patient Care Services

SUPERVISES: Clinical Team

QUALIFICATIONS:

Education: Graduate of an accredited school of nursing. BSN preferred.

Credentials: Current RN License within the State or valid compact.

Current Basic Life Support license (BLS).

Experience: 1+ years’ experience as a professional nurse within the last 3 years or have a Baccalaureate in Nursing from a program accredited by the National League for Nursing. Experience in Hospice, Palliative, or Home health, or similar field is preferred.

Core Competencies: Demonstrated competency in performance of professional nursing functions. Requires excellent oral and written communication skills. Ability to work with dying patients and their families. Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES:

1. Performs comprehensive nursing evaluations.

2. Assesses for signs and symptoms of discomfort including presence of pain and takes prompt and appropriate action.

3. Initiates plan of care and appropriate supervises, provides appropriate nursing follow- up to all patients. Instructs caregivers in managing patient needs and submits appropriate documentation within 24 hours of visit.

4. Coordinates all services provided to patients/families in all settings to ensure quality of care and services as well as appropriateness of care.

5. Supervises the implementation of the approved plan of care, modifies as needed, and contacts physician when appropriate.

6. Provides supervision of care team including but not limited to: LVN/LPN, Certified Nursing Assistants, or other clinical team members.

7. Demonstrates flexibility in scheduling, and readily accepts new admissions and emergency assignments as requested.

8. Maintains knowledge of state and federal regulations.

9. Participates in QAPI program.

10. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

11. Maintains continuing education through academic studies, seminars, and workshops.

12. Attends and participates in in-services, staff meetings, and patient care conferences.

13. Completes admission process and required documentation in an accurate and timely manner, in the electronic medical record, as needed. This can include, but is not limited to, OASIS documentation.

14. Complies with program policies and procedures, laws and regulations and standards of practice.

REPORTS TO: Executive Director

SUPERVISES: Direct Patient Care Staff

QUALIFICATIONS:

Education: A registered nurse with a baccalaureate or higher degree in nursing or other health related field with three years of experience within the last five years in a hospice or home health agency, primary care clinic, or health facility, at least one year of which was in a supervisory or administrative capacity; or

A registered nurse with four years of experience within the last five years in a hospice or home health agency, primary care clinic or health facility, at least one year of which was in a supervisory or administrative capacity.

Credentials: Current, active RN license within the State. Certification in hospice, Home Health, or Palliative Nursing desired.

Core Competencies: Sufficient background knowledge and expertise in clinical decision-making for the patient population of the home health agency to meet the needs of his/her patients, and to contribute to quality management review and evaluation. Demonstrated competency in performance of professional nursing functions. Knowledge of applicable laws, regulations and standards. Excellent communication skills. Ability to organize, delegate, supervise and evaluate staff.

Understanding of the roles and responsibilities of the interdisciplinary team. Possesses a sympathetic attitude toward the caring for the patient and demonstrates positive communication skills in interacting with other members of the team.

Other: Valid driver’s license and auto insurance.

FUNCTIONS AND RESPONSIBILITIES

1. Responsible for overall compliance with applicable laws, regulations and standards related to patient care.

2. Assures adequate numbers of qualified clinical staff.

3. Reads, interprets, and enforces policies and procedures.

4. Assists in formulating, developing, and writing policies and procedures.

5. Adheres to financial and accounting policies and procedures and manages expenditures in a fiscally responsible manner.

6. Provides regular communication with the staff regarding pertinent organizational and clinical issues.

7. Responsible for the oversight of the assessment and evaluation, intervention and documentation of patient and family needs.

8. Participates in the development of a budget to include labor, pharmacy, DME, supplies and other care related costs.

9. Investigates problems, grievances and complaints and take corrective action.

10. Demonstrates positive leadership skills through effective communication and personnel selection, development and motivation.

11. Establishes performance standards and performance measuring, evaluations and adjustments.

12. Oversees orientation of new employees.

13. Assists the Executive Director in program planning and development.

14. Maintains an open line of communication with the Executive Director.

15. Collaborate with the Medical Director to coordinate the delivery of patient care.

16. Oversees the implementation of the Quality Assessment and Performance Improvement program.

17. Conducts ongoing assessment of staff education needs and design the education program accordingly.

18. Ensures continuity of care throughout the program.

19. Assures availability and quality of after-hours services.

20. Oversees the accurate and timely completion of Medical Records including compliance with applicable laws and regulations.

21. Regularly visits contracted facilities to maintain good working relationships with their managers and staff.

22. Serves as a role model and set an example for other members of the healthcare team.

23. Coordinates the services provided to patients/families.

24. Acts as a patient advocate.

25. Observes for safety hazards in the patient’s and organization’s environments and takes appropriate steps to reduce or eliminate them.

26. Maintains continuing education through academic studies, seminars, and workshops.

27. Participates in community education and public relations as requested.

28. Assures that all clinical decision-making follows ethical guidelines.

29. All other tasks and duties deemed necessary and appropriate.

REPORTS TO: Registered Nurse

SUPERVISES: None

QUALIFICATIONS:

Education: A high school graduate, GED, or equivalent.

Credentials: Current CNA certification within the State or

Active Nurse aide registry status.

Current Basic Life Support license (BLS).

Experience: 1+ years of experience in skilled nurse facility, home care, or similar

is desired.

Core Competencies: Ability to read, write and follow directions. Ability to work with

dying patients and their families.

Other: Valid driver's license and auto insurance.

FUNCTIONS & RESPONSIBILITIES

1. Reports changes in the patient’s conditions and needs to the RN Case Manager or Director

of Patient Care Services.

2. Observes and reports signs and symptoms of discomfort including presence of pain.

3. Provides or assists patient in bathing, care of mouth, skin, and hair.

4. Assists patients in and out of bed and assisting with ambulation.

5. Turns patients in bed and positions for comfort.

6. Assists with prescribed exercises which patients and home health aides have been taught by

appropriate health personnel.

7. Assists patients with feeding.

8. Assists patients to bathroom or in using bedpan or urinal.

9. Changes bed linen.

10. Observes for safety hazards in the patient’s and organization’s environments and takes

appropriate steps to reduce or eliminate them.

11. Attends and participates in in-services, staff meetings.

12. Completes all documentation in an accurate and legible manner.

13. Complies with policies and procedures, laws and regulations and standards of practice.